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166404,  DC Customer Service Administrator - MA - PT -

Category: ADM
Job Title: DC Customer Service Administrator - MA - PT
Region: MA-Massachusetts
City: Woburn
State: MA
Rate: Up to $25.00 DOE
Duration: 4 Months
Description: Chipton-Ross is seeking a DC Customer Service Administrator for an opening in Woburn, MA.

This is a part-time (20-25hr a week) individual whose sole responsibility will be to gather and maintain accuracy of data from sales representatives and keep salesforce.com (SFDC) and/or other CRM tools up to date with pipeline, orders forecast, requested ship dates, revenue req dates and other key information required to complete monthly STF reviews and manage the business.

RESPONSIBILITIES:
• Interview, by email or phone, sales reps to gather information on their upcoming deals at a minimum on a weekly basis
• Process required updates to SFDC
• Run periodic reports to determine current SFDC state to be used before interviews and to confirm after updates are made.
• Produce weekly status report of activities
• Generate timely reports as required by Sales, Finance, Product Line and Executive teams

REQUIRED EXPERIENCE:
Knowledge of CRM (Customer Relationship Management) systems required, preferably Salesforce.com (SFDC) and SFDC reporting. Must possess excellent communication and organizational skills with the ability to exchange information with employees.

EDUCATION:
Associates Degree or equivalent with a minimum of two (2) years of account management/customer service related experience preferably in a high-technology manufacturing environment.

WORK HOURS:
9/80, 1st Shift, Full-Time

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Chipton-Ross is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

Contact:
Rochelle Anderson at randerson@chiptonross.com
CHIPTON-ROSS, INC.
343 Main Street
El Segundo, CA 90245

Phone: (310) 414-7800 x280 or (800) 927-9318 x280


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