167333 - Engineering Technician - MA
Industry
ENG
Region
MA-Massachusetts
City
Worcester
State
MA
Rate
Up to $31.22 DOE
Duration
1 Year
Description
Chipton-Ross is seeking an Engineering Technician for an opening in Worcester, MA.

RESPONSIBILITIES:
Perform instrument repairs and calibration on laboratory equipment.
Act as an advocate for client in all capacities in customer laboratories.
Effectively communicate with customer as well as other Service Engineers.
Represents Unity Lab Services in a positive, professional manner in all dealings with client customers, both external and internal.

Promptly acknowledges receipt, and contacts the end-user to schedule services. Ensures that the schedule meets the
customer's needs and entitlement.

Communicate schedule of services to Customer Administration and Supervisor on a daily basis.
Prioritize and multi-task the workload & customer requirements onsite as designated by the manager or lead.
Seeks assistance from peers when unable to quickly meet the customer's expectations.
Close out service activities utilizing administration tools for accurate record keeping, including documenting service calls daily
upon completion.

Maintains personal Service inventory of replacement parts. Returns defective material in a timely manner, and orders
replacements in accordance with company policy.

Maintains company assets (tools, inventory, laptop computer, etc.) in good and working condition.
Other miscellaneous duties as assigned.


REQUIRED EXPERIENCE:
Proven ability to diagnose and resolve problems on sophisticated electro-mechanical instrumentation in a commercial scientific laboratory environment.
Must demonstrate proficiency in working with people: customer skills, service administrative and business functions.
Must demonstrate competency for installations, relocations, calibrations/qualifications, preventive maintenance and
Troubleshooting/repair, technical support

Ability to read, interpret and analyze component layout drawings, assembly drawings, wiring and labeling diagrams.
Effective communication skills
Ability to prioritize the demands of the job (repair calls, preventative maintenance, installations) and establish realistic schedules
to meet requirements.

Ability to work independently, and as part of a group, to accomplish individual and team objectives.
lndependently resolve routine customer satisfaction problems.
Demonstrate client's values - Integrity, Intensity, Innovation and Involvement.
Non-Negotiable Hiring Criteria:
State certification to Work on a wide range of products containing refrigeration components
2+ years Service Engineer experience
Must have strong interpersonal skills, and be able to communicate effectively with a wide variety of people.

WORK HOURS:
Full-Time

Contact
Robert Davis at rdavis@chiptonross.com
CHIPTON-ROSS, INC.
343 Main Street
El Segundo, CA 90245

Phone: (310) 414-7800 x305 or (800) 927-9318 x305

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.