168543 - Help Desk Technician - MA
Industry
MAN
Region
MA-Massachusetts
City
Woburn
State
MA
Rate
$25 to $30.00 DOE
Duration
4 Months
Description
Chipton-Ross is seeking a Help Desk Technician for an opening in Woburn, MA.

RESPONSIBILITIES:
Under general supervision, performs a variety of routine desktop support tasks in conjunction with operating multiple small and/or large local area networks with multiple users. Supports the configuration and deployment of Dell Desktop PCs and Laptops. Responds to user queries, answers questions and resolves hardware and software problems in a multiple platform environment. Diagnoses, identifies, and resolves problems. Utilizes diagnostic software packages and internal technical support personnel. Implements corrective actions within established parameters or refers more complex problems to higher-level desktop support staff personnel for resolution. Ensures corrective actions are implemented and hardware and/or software are functioning properly. Generates appropriate documentation.

REQUIRED EXPERIENCE:
Knowledge of MS Windows operating systems, especially Windows 7 and 8. Familiarity with TCP/IP network configuration and troubleshooting, standard desktop software such as MS Office, Adobe Acrobat, IE. Familiarity and comfort with hands-on PC hardware configuration and repair. about iPhone/Apple device support Must have excellent organizational and interpersonal skills, flexibility, and have ability to multi-task under pressure.

EDUCATION:
Accredited High School Diploma/GED

WORK HOURS:
9/80, 1st Shift
Full-Time

Contact
Max Cameron at mcameron@chiptonross.com
CHIPTON-ROSS, INC.
343 Main Street
El Segundo, CA 90245

Phone: (310) 414-7800 x242 or (800) 927-9318 x242

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.