- 185148 - Order Administrator
- 11 mos
- Chipton-Ross is seeking an Order Administrator for an opening in Madison, WI.
Review orders to identify if commercial terms are consistent with Thermo’s standard acceptable commercial terms (payment terms, freight terms, liability etc.) as outlined in SID’s Terms & Conditions procedure. Ensure pricing complies with GSA and other applicable price lists. Ensure all completed orders are invoiced as applicable. Understand and comply with process work instructions and ISO procedures when processing bids, quotes, orders and invoices. Understand and comply with the requirements of the Export Management System. Understand noncompliance implications. Comply with letter of credit and sight draft and credit card procedures. Effectively resolve customer issues in a timely manner. Ensure communication of resolution is clear. Answer the automatic call distribution department routing number. Provide customer phone support related to the order process. Verify commission accrual for distributor orders. Maintain customer order files are accurate and per current archival procedures. Assist in maintaining customer master ship-to and bill-to addresses in the ERP system. Assist with resolution of A/R collection issues. Authorized to generate request for credit memo per manager or finance recommendations. Other duties as assigned.
Minimum of one year experience in customer service environment. Additional related experience may be considered in lieu of educational requirement. Professionalism and courtesy. Strong verbal and written communication skills. Intermediate Microsoft Office skills including Word, Excel and PowerPoint. Detail orientated. Ability to make decisions and work independently. Ability to work on multiple tasks at one time. SAP experience preferred.
Accredited Associates degree in business related field.
Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
420 Culver Boulevard
Playa Del Rey, CA 90293
Phone: (310) 414-7800 x307 or (800) 927-9318 x307
Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.
Employment will be contingent on candidate clearing pre-employment drug screen and background check.
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.