187807 - Customer Care Representative
Industry
ADM
Region
KS-Kansas
City
Lenexa
State
KS
Rate
Up to $15.50 DOE
Duration
3 Months
Description
Chipton-Ross is seeking a Customer Care Representative for an opening in Lenexa, KS.

RESPONSIBILITIES:
Responsible for assisting the customers order entry, customer inquiries, and general data entry and reception.
1. Partner with line managers and customer service team to respond to customers inquiries.

2. Verbally answer inquiries or refer customers to appropriate line manager

4. Obtain specific information from new customers in order to open new accounts.

5. Using a PC, enter information regarding customer’s complaint and product.

6. Complete paperwork completely and accurately.

7. Responsible for specific monitored accounts in assigned regions.

8. Provide customer support system for sales force. Walk short distances.

9. Sit for an extended period of time at desk height of 36 inches.

10. Arrive to work on time and work during scheduled work hours, working additional overtime as needed.

11 Listen to and follow written and verbal instructions given in the English language.
In addition, other duties may be assigned as the need arises.

REQUIRED EXPERIENCE:
Possess good communication skills, problem-solving skills, and cooperative attitude.

Possess at least one year customer service experience.

Prefer SAP Experience

EDUCATION:
Accredited High School Diploma/GED

WORK HOURS:
1st Shift
Full-Time


Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Contact
Billy James
bjames@chiptonross.com
CHIPTON-ROSS, INC.
420 Culver Boulevard
Playa Del Rey, CA 90293

Phone: (310) 414-7800 x340 or (800) 927-9318 x340

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.