187914 - Depot Service Technician
Industry
MAN
Region
MA-Massachusetts
City
Tewksbury
State
MA
Rate
Up to $23.99 DOE
Duration
12 mos
Description
Chipton-Ross is seeking a Depot Service Technician for an opening in Tewksbury, MA.

SUMMARY:
Under the direction of the Lead Depot Service and Pipette Calibration Technician, provide support for the Repair, Preventative Maintenance and Calibration of our client and other manufacturers mechanical and electronic Pipettes.

RESPONSIBILITIES:
Provide Pipette repairs and preventative maintenance to all pipette makes and models as requested by our customers, including but not limited to:
The Client
Rainin
Eppendorf
Gilson
Vista Labs
Communicate with customers on service subjects such as quotes, issues found during repairs and updates to purchase orders based on approvals by the customer. Managing Work Orders in the CRM to ensure that work completed on a customer asset is documented sufficiently to provide a service record for the asset. Provide calibration support to the Calibration Lab for all makes and models of pipettes, including support for ISO 17025 accredited calibration certificates (ISO 8655). Follow all applicable Standard Operating Procedures (SOP’s) and Reference Standards associated with Depot Service and Calibration Laboratory operations.

REQUIREMENTS:
Ability to travel 20% of the time. Ability to operate independently, with initiative, and good business judgment. Experience in customer engagement
2+ years’ experience in a similar role. Good computer skills including an understanding of Windows, Word, Excel and Access. Ability to learn and develop new processes within our CRM application (Salesforce.com experience a plus). Oral and written communications skills. Organizational and time management skills.

EDUCATION:
Accredited High School Diploma/GED

WORK HOURS:
Full-Time
1st Shift

Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Contact
Tyler Harrell
tharrell@chiptonross.com
CHIPTON-ROSS, INC.
420 Culver Boulevard
Playa Del Rey, CA 90293

Phone: (310) 414-7800 x307 or (800) 927-9318 x307

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.