- 188752 - Business Data Analyst II
- CA-Southern California - San Diego
- Up to $66.02 DOE
- 3 Months
- Chipton-Ross is seeking a Business Data Analyst II for an opening in Carlsbad, CA.
As the Senior Analyst, your strategic responsibilities will include building and expanding key foundational capabilities including data quality, data architecture and data insights. Operational responsibilities include sustaining and continuously improving key service reporting for business
Performance management, improvement and decision making.
Data enablement: data quality, architecture, visualization
Unleash the power of data in some of the areas highlighted below in support of the organizational strategy and vision:
Service delivery – Remote and on-site service delivery KPI’s
Marketing – revenue generating and new service opportunities
Sales – Instrument Contract Capture Rate, lead generation
Instrument Health program – install base, service history
Field Service – Field operational and utilization metrics
Finance – operational performance correlation to financial outcomes
Acquire data from primary (SAP, Sales Force, Cloud for Service) or secondary data sources (Business Object, Cognos) and maintain data sets as well as automate collection process
Undertake preprocessing of structured and unstructured data
Identify, analyze and interpret trends or patterns in data sets and build KPI and routine business reporting
Build, maintain and continuously improve business visualization dashboards
Support data and analytical requirements for business projects and work streams
Prioritize and support Ad hoc analysis to answer business questions as they arise
Partner with field and technical services leaders to understand trends, root cause, countermeasures and improvement
Proactively identify business improvement and innovation opportunities through data and analyses (Improved Customer Experience, Productivity, Growth)
Execute Customer Allegiance survey deployment, reporting, analyses and insights
Support preparing Monthly and Quarterly business review material
Support Field Leads Incentive Program using Lotus Notes
Leadership and people management responsibilities:
Drive strong communication, partnerships and stakeholder management with senior leaders, front line managers and supervisor
7+ years of experience in a business intelligence or analytics role focused on gathering, reporting and interpreting key operational or financial performance indicators, ideally for life science products and services.
Must have 5 plus years’ experience with Power BI, DAX functions, Power Automate, Power Apps and its advance features for building automated dashboard and eye-catching data visualization
Must have experience building report in Cognos and Business Objects
Must have the knowledge of logical and physical data model and ability to develop Data Model in Power BI using various data sources (e.g. SAP, Sales Force, Cloud for Service)
Experience with advance Excel features to merge data and do ad-hoc analysis
Expert knowledge of SQL, including writing and optimizing queries in multiple dialects
Experience writing in a scripting language such as Python
Ability to understand, tackle, and solve problems from both technical and business perspectives
Experience effectively presenting insights and summarizing complex data to diverse audiences through visualizations and other means
Experience working with and delivering to stakeholders from multiple parts of the company
Experience in Life Science and or Service organization preferred
Must possess excellent verbal and written communications skills plus demonstrate strong leadership capabilities
High energy level with ability to embrace and model the Client 4i values of Integrity, Intensity, Innovation and Involvement
Accredited Bachelor’s degree in Finance, Statistics, Mathematics, Computer Science or related areas.
Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
420 Culver Boulevard
Playa Del Rey, CA 90293
Phone: (310) 414-7800 x252 or (800) 927-9318 x252
Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.
Employment will be contingent on candidate clearing pre-employment drug screen and background check.
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.