- 188815 - AR Representative
- Up to $21.00 DOE
- 6 Months
- Chipton-Ross is seeking an AR Representative for an opening in Pittsburgh, PA.
The Accounts Receivable Representative II will be asked to contact customers in order obtain payment status of open invoices. They manage all aspects of the customer interaction from invoicing to cash collection and are the primary contact for problem resolution for the customers in their portfolio. They may also perform daily administrative duties such as credit card processing, review and resubmission of invoices into customer portals and other tasks instrumental in helping the team to achieve their collection goal
Support collectors in day to day duties such as credit card processing, invoice entry/review in customer portals and obtaining information such as invoices, packing slips and proof of deliveries.
Communicate professionally, both written and verbal
Effectively manage a high volume of email communication and phone contact
Have strong working knowledge of customer billing platforms and Client internal systems that allow problem identification and solution
Proficiency in key Excel functions that will drive collection efficiencies with our customers
Leverage relationships across departments and business units to improve problem resolution and drive completion of action plans
Use business acumen to proactively identify problems, potential risk, formulate sound solutions and develop and deliver action plans
Drive accountability by escalating delinquency issues within the customer and Client organizations
Ability to react to and effectively manage changes in priorities based on business need
Formulate a course of action to consistently accomplish or outperform established goals
Recognize and escalate changes in customer behavior that indicates increased risk of delinquency or default
Ability to work with minimal supervision; following guidelines and company policy
Support development and implementation of on-boarding content for new team members
Use Practical Process Improvement techniques to identify and solution problem root cause
Mentor and support other team members
Perform other duties as required to support customers, sales and other areas of the organization
Excellent written and verbal skills that allow effective communication via both phone and email; professional and customer focused manner with attention to detail
Possesses a high degree of integrity
Administrative, collection, customer service or finance background and analytical skills necessary to reconcile customer trade accounts
Ability to work effectively with other team members in an open environment
Proficiency in programs with MS Office (Word, Excel, and Outlook), Oracle, Cognos
5+ years of experience in administration, collections and/or business or an equivalent combination of education and experience.
Administrative duties, business to business collections, customer service, or finance background and analytical skills necessary to reconcile customer trade accounts
Demonstrate proficiency with MS Office (Word, Excel, and Outlook)
Excellent written and verbal skills that allow effective communication via both phone and email
Operates with a high degree of integrity, works well in a team environment.
Accredited High School Diploma/GED, Bachelor’s degree in a business field preferred.
Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
420 Culver Boulevard
Playa Del Rey, CA 90293
Phone: (310) 414-7800 x307 or (800) 927-9318 x307
Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.
Employment will be contingent on candidate clearing pre-employment drug screen and background check.
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.