- 188830 - Amplitude Solution – Operator Specialist
- Up to $30.00 DOE
- 10 Months
- Chipton-Ross is seeking an Amplitude Solution – Operator Specialist for an opening in Austin, TX.
Quickly and effectively learn to operate and recover from minor errors on the Amplitude Solution and transfer knowledge to customer
Provide customers supplemental training on the use of the Amplitude Solution
Monitor customer use of the Amplitude Solution and ensure the system is ready to process samples prior to initiating runs
Act as a liaison between the customer and the Client Service and Support teams when instrument/application issues require expert support.
Communication with customer leadership regarding errors occurring and recommend actions to drive operator success
Collaborate with regional/district level service, support and sales leaders to develop recommendations for Amplitude Solution training and operation improvements
Identify opportunities to drive efficiency and process improvements on the Amplitude Solution
Diligently track key performance indicators and customer use of the Amplitude Solution
May perform other related duties as required and/or assigned.
At least 2 years of experience working in a laboratory environment.
Ability to work independently, self-driven and motivated
Strong customer focus and desire to ensure customer success
Exceptional communication skills as well as analytical and observation skills
Embodies company 4i values of integrity, intensity, innovation and involvement.
Ability to work weekend or evening/night shifts, open to a variety of shift options and workweeks (3 on 4 off, 4 on 3 off)
Willingness to travel up to 40%
Accredited Bachelor’s degree in a life sciences or engineering discipline plus strong technical/scientific aptitude.
Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
420 Culver Boulevard
Playa Del Rey, CA 90293
Phone: (310) 414-7800 x340 or (800) 927-9318 x340
Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.
Employment will be contingent on candidate clearing pre-employment drug screen and background check.
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.