192783 - Dispatcher
Industry
PRO
Region
AZ-Arizona
City
Mesa
State
AZ
Rate
$DOE
Duration
12 Months
Description
Chipton-Ross is seeking a Dispatcher for opening in Mesa, AZ.

RESPONSIBILITIES:
Qualified candidates will be responsible for answering and entering emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic. Will be responsible for providing approved Pre-Arrival Instructions according to policies and procedures. Candidate will be responsible for making required and requested notifications. The dispatcher candidate will be professional and courteous with all customer interactions in person, on the telephone and on the radio.

QUALIFICATIONS:
Demonstrated ability to multitask efficiently is crucial to effectively perform the minimum requirements of this position.
Applicants must possess ability to hear and understand multiple sound sources while simultaneously and accurately documenting information in CAD. Further, candidates must possess ability to receive and communicate information accurately to and from multiple sources while multitasking.
Possess a high degree of emotional self-control and maintain composure to facilitate performance under stressful situations in a collaborative team environment.
Willing to take ownership or actions and mistakes.
Accept and implement constructive criticism and feedback.
Demonstrable measurable progress and improvement throughout the duration of the training program.
Perform in a team environment.

REQUIRED EXPERIENCE:
1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security + Fire Protection.
1+ years of experience multi-tasking and working in a team environment
Proficient utilizing the Microsoft Office Suite

REQUIRED SKILLS/QUALIFICATIONS:
Top 3-5 technical/software skills needed to perform this role/job: Must have experience with Microsoft Office Suite. Must have keyboarding skills at a minimum of 35 WPM. Public Safety Answering Point (PSAP) is preferred.
Any certifications required: No

EDUCATION:
Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate)

FULL TIME/WORK HOURS:
Schedule hours are currently 7AM - 3PM, but dispatch center operates 24x7x365 and the candidate must be willing to work variable shifts, nights, weekends, holidays and overtime.

Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Contact
Silmese Graves
sgraves@chiptonross.com
CHIPTON-ROSS, INC.
11832 Fishing Point Drive, Suite 100
Newport News, VA 23606

Phone: (757) 595-0005 x261 or (877) 244-5418 x261

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.