- 215074 - CRM Technical Lead,
- Industry
- IT
- Region
- WA-Washington
- City
- Seattle
- State
- WA
- Rate
- Up to $93.67 DOE
- Duration
- 12 Months
- Description
Chipton-Ross is seeking a CRM Technical Lead for a hybrid/contract opportunity in Seattle, WA
BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):
• Bachelor’s degree or higher
• 7+ years of experience in information technology
• 7+ years of experience Salesforce CRM development, architecture, and solution delivery across Sales, Service, and Experience Clouds
• 7+ years of experience in Salesforce integration patterns (REST/SOAP APIs, Platform Events, Named Credentials) and integrating with external systems at scale
• 7+ years of experience Salesforce Data Modeling, large data volume management, and SMDW-aligned schema integration (e.g., Snowflake, Redshift)
• 7+ years of experience with Salesforce DX, Git-based source control, and CI/CD pipelines (Gearset, Copado, Jenkins)
• 7+ years of experience Salesforce Einstein (Prediction Builder, Bots, Discovery) and ability to integrate third-party AI/ML models into Salesforce workflows
• 7+ years of experience in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce Flows with strong debugging and performance tuning
• 5+ years of experience working with multi-cloud environments, partner communities, and managing metadata in regulated environments
• Regular and predictable attendance is required
POSITION RESPONSIBILITIES
In this exciting position, you will design and implement innovative solutions that enhance and integrate our customer information systems, empowering sales and marketing functions across the enterprise while ensuring data accuracy, accessibility, and security. You will be accountable for the technical delivery of solutions related to customer information data management and customer relationship management applications, including data warehousing, Extract-Transform-Load (ETL) processes, and database management, as well as Salesforce CRM. Your work will align with business objectives, enterprise architecture, and future-ready platforms. As the selected candidate, you will collaborate closely with BCA and BDS business stakeholders, providing solution design guidance, technical coaching, and leading sprint execution. You will also contribute to the AI roadmap through intelligent automation, supporting both CRM and non-CRM workstreams, such as Sales & Marketing Data Warehouse (SMDW) data architecture and analytics integration. Work statement is a non-managerial role, non-leadership role.Duties may include (but are not limited to):
• Provide technical direction, advice, and mentorship to team members, especially junior developers/resources
• Make high-level architectural and design decisions for solutions that deliver business value, in coordination with Enterprise and Solution Architects
• Lead the architecture, development, and integration of customer information management solutions across BCA and BDS programs
• Partner closely with BCA and BDS business teams to translate user stories and product requirements into scalable technical architectures and sprint-ready tasks
• Guide cross-functional teams, including internal developers and external vendors through the full technical delivery lifecycle: sprint planning, backlog refinement, solution reviews, and deployment
• Lead and support customer information management initiatives such as the future-state architecture for sales and marketing data warehousing and integration, ensuring scalable data architecture and analytics-readiness in coordination with Data Architect roles and platform teams
• Conduct code reviews, enforce best practices, and mentor technical team members to uphold high development standards
• Ensure adherence to DevSecOps practices through the use of tools such as Copado for CI/CD and release automation
• Collaborate with Enterprise Architecture, Security, and Infrastructure teams to deliver secure, scalable, and compliant solutions
• Troubleshoot complex cross-system issues and drive continuous improvement in development velocity, quality, and stakeholder satisfaction
• Collaborate with business stakeholders and product teams to understand and address both CRM and adjacent data system needs
• Contribute to innovation, solutioning, and performance improvement across technical initiatives
• Support for Azure DevOps (ADO) for backlog management, sprint execution, and DevSecOps integration
PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):
• Salesforce certifications such as Application Architect, System Architect, Integration Architect, or equivalent (e.g., Sharing & Visibility Designer, Data Architecture Designer)
• Experience delivering Salesforce solutions in large, matrixed enterprises such as aerospace, manufacturing, or defense domains with regulated environments
• Experience in Agile delivery frameworks using tools like Jira and Confluence
• Experience with DevSecOps practices and tools such as Copado
• Experience mentoring developers, leading vendor delivery teams, and influencing stakeholders across technical and business functions
• Experience working in multi-org Salesforce environments with exposure to global rollouts, change management, and data governance policies
REQUIRED EDUCATION
Minimum of a Bachelor's Degree from an Accredited College. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study.
WORK HOURS
FULL TIME/FIRST SHIFT;7:00 AM - 3:30 PM HYBEmployment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
- Contact
-
Robert Davis
rdavis@chiptonross.com
CHIPTON-ROSS, INC.
420 Culver Boulevard
Playa Del Rey, CA 90293
Phone: (310) 414-7800 x305 or (800) 927-9318 x305
Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.
Employment will be contingent on candidate clearing pre-employment drug screen and background check.
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.